TERMS & CONDITIONS

Effective Date: 2025

Welcome to Lijukeen Enterprise. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from us, you agree to the terms outlined below.

1. General

• By using our website, you confirm that you are at least 18 years old or accessing it under supervision
• We reserve the right to update or modify these terms at any time without prior notice

2. Products & Pricing

• All products listed are subject to availability
• We strive to ensure accurate product descriptions and pricing; however, errors may occur
• Prices may change at any time without notice

3. Orders

• Placing an order constitutes an offer to purchase
• We reserve the right to accept or decline any order
• Orders may be canceled if payment is not completed or if the product is unavailable

4. Payment

• Payment must be made in full before order processing and delivery
• We accept available payment methods as indicated at checkout

5. Shipping & Delivery

• Delivery timelines are estimated at 1 to 7 business days depending on courier choice
• Customers select their preferred courier and delivery method
• Shipping fees vary based on distance and courier service

6. Returns & Exchanges

• Returns are accepted within 14 days of purchase
• Items must be in original condition with packaging and proof of purchase
• We do not offer refunds; only exchanges are allowed
• Processing time for exchanges is 1 to 7 business days

7. User Responsibilities

• You agree not to misuse the website or engage in fraudulent activities
• Any false or misleading information provided may result in order cancellation

8. Limitation of Liability

• Lijukeen Enterprise shall not be held liable for:
  • Indirect or incidental damages
  • Delays caused by third-party couriers
  • Losses resulting from misuse of products

9. Privacy

• Your personal information is handled in accordance with our Privacy and Cookie Policies

10. Governing Law

• These Terms & Conditions are governed by the laws of Kenya

11. Contact Information

Phone: +254796874630
Email: support@lijukeenenterprise.co.ke
Location: Gaberone Road, Gaberone Plaza, 3rd Floor, Shop T3, Nairobi, Kenya

By using our website or purchasing from us, you agree to these Terms & Conditions.

Lijukeen Enterprise – Trusted Shopping Experience